Our Leadership Team

Jacqui Reid
Fun Coordinator

It is so rewarding to be part of such an incredible place! At Waterloo Heights, residents and team members are family. There are plenty of things to do here to keep everyone socially and physically active, including a variety of outings, games, arts and crafts, musical entertainment, fitness classes and so much more. Every day is a new adventure! My goal as FUN Coordinator is to enrich the lives of the wonderful residents here, and teach them as much as they have taught me. 

Liliana Paoletti
Resident Services Manager

I have always enjoyed spending time with seniors and learning from their life experiences. It is a pleasure to be part of the Waterloo Heights team.

It is a caring environment where everyone is eager to provide quality service to our residents. Our seniors are a friendly group of people who make coming to work a pleasure.

Stephanie Paddock
Executive Director

For the past 15 years I have been providing customer service within the hospitality sector. Most recently prividing care service to the seniors in our community. I live by the principle that everyone dersves to be treated with dignity and respect. I am committed to providing care to our seniors that exceed their expectations.